Shipping policy
At SHOPKRAFT, we strive to deliver your orders quickly and safely. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sales or festive seasons, processing may take slightly longer.
Shipping Time
- Standard Shipping: 3–7 business days.
- Remote Locations: 5–10 business days.
Delivery times are estimates and may vary depending on your location and courier service.
Shipping Charges
- A standard shipping fee may apply to orders below this amount. The applicable shipping charges will be displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS with a tracking number so you can monitor your shipment.
Delivery
Please ensure that your shipping address and contact details are correct before placing your order. SHOPKRAFT is not responsible for delays or failed deliveries due to incorrect address information.
Delayed or Lost Shipments
While we work with reliable courier partners, unexpected delays may occur due to weather, holidays, or operational issues. If your order has not arrived within the estimated delivery time, please contact our customer support team for assistance.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product. We will investigate the issue and provide an appropriate resolution.
Contact Us
For any shipping-related questions, please contact us:
Email: support@shopkraft.online